Nissan Bolton

01204 219 679
There are no reviews for the sales department yet.
There are no reviews for the services department yet.
  • Sort reviews by:

  • Would recommend
  • 19/08/2017

[no comment made]


  • Would recommend
  • 19/08/2017

Andrew very helpful


  • Would recommend
  • 15/08/2017

I'm happy with everything


  • Wouldn't recommend
  • 27/07/2017

[no comment made]


  • Would recommend
  • 25/07/2017

[no comment made]


  • Would recommend
  • 21/07/2017

[no comment made]


  • Would recommend
  • 19/07/2017

[no comment made]


  • Would recommend
  • 15/07/2017

Only called for a test drive, the sales and service were excellent, the deal I got was fare - all my family and friends love the Juke, only a couple of minor things wrong with car? Was told.to book in at your service department because it's under warranty - so pleased with the service I got at Nissan Bolton and I absolutely love the car thank you.


  • Would recommend
  • 06/07/2017

[no comment made]


  • Would recommend
  • 30/06/2017

The salesman, Neil Hassel, was great to deal. I didn't feel pressured at all to make a purchase, he left me to look at the car and answered any questions I had when I was ready. (Nothing worse than being chased around a forecourt by a pushy salesman!). Good bloke to deal with and would recommend to anybody.


  • Wouldn't recommend
  • 25/06/2017

[no comment made]


  • Would recommend
  • 25/06/2017

[no comment made]


  • Would recommend
  • 23/06/2017

[no comment made]


  • Would recommend
  • 16/06/2017

I had a very pleasant experience


  • Would recommend
  • 13/06/2017

Very happy


  • Would recommend
  • 06/06/2017

[no comment made]


  • Would recommend
  • 01/06/2017

I am still waiting for my spare car key Gordon said he would send this too me but as yet hasn't but I really need this asap. Can you please arrange. 07837 940248 Elisabeth


  • Would recommend
  • 24/05/2017

[no comment made]


  • Would recommend
  • 14/05/2017

No , john and gordan were brilliant with the help and advice that I needed to ding the right car for me! ???? Highly reccomend Nissan


  • Would recommend
  • 12/05/2017

Weren't offered Finance because I stated I wanted to pay cash We would be seeking after sales local to our address in Liverpool


  • Would recommend
  • 09/05/2017

[no comment made]


  • Would recommend
  • 07/05/2017

No apart from a couple of discrepancies with the mileage etc all was brilliant.


  • Wouldn't recommend
  • 07/05/2017

The car we purchased required work doing to it which we was told it would be done before we collect. We left it for a week so they can fix the car as advised it needs a new right wing mirror replacement/ front bumper scratch fixing also the back bumper is out of lign on drivers side also was advised we would be given inside footwell chrome plates also the scratches removed/buffed not to perfect as it's a second hand car so we was aware of that plus breaks are squeeking..when we came to collect nothing had been done this was 26th match we got the car we have emailed and called and was told will be done end of April now going into the second week of May and still nothing has been done i am so upset that I had taken the car we understand we accepted under the impression it would of been sorted but no nothing it seems like your happy to take our money and not proved a high level of service. I would like someone to look into this as a matter and resolve as soon as possible kind regards


  • Would recommend
  • 05/05/2017

[no comment made]


  • Would recommend
  • 02/05/2017

My car is making a noise so I have booked it in for checking. The first appointment is in 2 weeks but I can't get a courtesy car until mid June


  • Would recommend
  • 02/05/2017

[no comment made]


  • Would recommend
  • 30/04/2017

[no comment made]


  • Would recommend
  • 30/04/2017

[no comment made]


  • Would recommend
  • 21/04/2017

[no comment made]


  • Wouldn't recommend
  • 19/04/2017

Did not have a very good experience buying from your branch due to the car not being in the condition promised.


  • Would recommend
  • 19/04/2017

Handbook has still not appeared for the car nearly three weeks after collection!


  • Would recommend
  • 18/04/2017

[no comment made]


  • Would recommend
  • 18/04/2017

[no comment made]


  • Would recommend
  • 17/04/2017

Staff require further training in the sales of electric vehicles.


  • Would recommend
  • 17/04/2017

[no comment made]


  • Would recommend
  • 17/04/2017

Andy (Sales) was very helpful during entire process. A few negative points for your consideration. 1. The car wasn't ready for collection. Had to wait for it to be valeted, which was poorly done. No removal of scratches with T-cut, far too much silicon used in the interior. Had to spend about 45 minutes upon return home to get scratches out that should have been done if valeting done properly. 2. Chunk of tyre flapping from front left wheel, which is illegal and should have been picked up on vehicle inspection by your workshop. Replacement has since been agreed with Andy's help and support. 3. What exactly is done by your workshops prior to a sale? No paperwork of items checked. Nothing stamped in the service book? Thanks and looking forward to your feedback. Ian Jones 07854 888009.


  • Would recommend
  • 09/04/2017

why car engine not cean? even after service, after all car sold by main dealer.


  • Would recommend
  • 08/04/2017

[no comment made]


  • Would recommend
  • 01/04/2017

[no comment made]


  • Would recommend
  • 29/03/2017

No i didnt ask for finance so didnt need the offer. V pleased with the service and the vehicle.


  • Would recommend
  • 26/03/2017

[no comment made]


  • Would recommend
  • 16/03/2017

5 Star service all the way. I will be back.


  • Would recommend
  • 10/03/2017

The sales process was really good and I was looked after, now I haven an issue just two weeks after purchasing my vehicle I am being left in the cold with no assistance extremely frustrated and am seriously unhappy.


  • Would recommend
  • 05/03/2017

In respect of the last two answers, it wasn't necessary as I was already aware of the car's capabilities , and also knew the after sales team as I've had two previous cars.


  • Would recommend
  • 02/03/2017

[no comment made]


  • Would recommend
  • 19/02/2017

[no comment made]


  • Would recommend
  • 15/02/2017

Great service, Neil was very helpful


  • Would recommend
  • 06/02/2017

[no comment made]


  • Would recommend
  • 03/02/2017

[no comment made]


  • Would recommend
  • 01/02/2017

Nathan was fantastic throughout the buying process. I can't thank him enough.


  • Would recommend
  • 01/02/2017

[no comment made]


  • Would recommend
  • 30/01/2017

None at present


  • Would recommend
  • 30/01/2017

[no comment made]


  • Would recommend
  • 28/01/2017

[no comment made]


  • Would recommend
  • 27/01/2017

[no comment made]


  • Would recommend
  • 17/01/2017

[no comment made]


  • Would recommend
  • 17/01/2017

didn't need a test drive as I have had three Murray's so I know they are a good car


  • Would recommend
  • 13/01/2017

[no comment made]


  • Would recommend
  • 12/01/2017

[no comment made]


  • Would recommend
  • 05/01/2017

Was served by Paul Ormerod. Paul was brilliant, and very knowledgeable, and not at all the pushy salesman that we had come across in several other garages in the days leading up to us visiting Nissan Bolton. Paul is a credit to Nissan, Bolton. Please feed back to his manager. Thank you.


  • Would recommend
  • 02/01/2017

[no comment made]


  • Would recommend
  • 29/12/2016

[no comment made]


  • Would recommend
  • 23/12/2016

[no comment made]


  • Would recommend
  • 22/12/2016

[no comment made]


  • Would recommend
  • 16/12/2016

The final deal could have been done better in the absence of original sales person going on holiday. Lack of communication between the team.


  • Would recommend
  • 11/12/2016

[no comment made]


  • Wouldn't recommend
  • 09/12/2016

Car was filthy on collection. Was told a follow up call would be made to arrange a valet. Still waiting


  • Would recommend
  • 09/12/2016

My negative response does not reflect the dealership, but as I reside 150 miles away and had previously had a Note the last 2 questions are not applicable. Mr Neil Hollinshead the salesman did an excellent job and I was very impressed with him.


  • Would recommend
  • 06/12/2016

Excellent service but did get all the information about the car wrong. More homework on the stock list needed from staff!


  • Would recommend
  • 05/12/2016

None. Gordon was a pleasure to deal with.


  • Would recommend
  • 04/12/2016

[no comment made]


  • Would recommend
  • 29/11/2016

No. just wish you would spell my name correctly WolsrAnholme


  • Would recommend
  • 17/11/2016

[no comment made]


  • Would recommend
  • 16/11/2016

No questions but I would just like to say that your team at Bolton were very friendly and helpful.


  • Would recommend
  • 03/11/2016

.


  • Would recommend
  • 25/10/2016

[no comment made]


  • Would recommend
  • 15/10/2016

Gordon Collison was helpful, friendly and professional and made the experience pleasant and not at all a traumatic experience


  • Would recommend
  • 27/09/2016

[no comment made]


  • Would recommend
  • 21/09/2016

Answered no to the last question because unnecessary - I have been a Nissan customer for a number of years and am fully aware of the aftersales service. Delighted with the car and the service I received during the purchase process.


  • Would recommend
  • 16/09/2016

[no comment made]


  • Would recommend
  • 10/09/2016

[no comment made]


  • Would recommend
  • 07/09/2016

No questions. However I will give feedback that the friendliness and expert information that I was given was a great influence on me buying the car.


  • Would recommend
  • 06/09/2016

[no comment made]


  • Would recommend
  • 05/09/2016

[no comment made]


  • Would recommend
  • 02/09/2016

Appreciated the salesman's (Neil Hassall's) help when having test drives nothing was to much trouble and every question answered. Telephone queries leading up to the purchase were answered promptly which was much appreciated. Thanks nissan bolton enjoying my new purchase. Karen Connell.


  • Would recommend
  • 02/09/2016

You were going to introduce me to the aftersales department but for some reason I can't remember what we didn't get there


  • Would recommend
  • 31/08/2016

Was very happy with all staff involved.


  • Would recommend
  • 12/08/2016

[no comment made]


  • Would recommend
  • 04/08/2016

Excellent customer service from Neil Hassall


  • Wouldn't recommend
  • 31/07/2016

[no comment made]


  • Would recommend
  • 29/07/2016

[no comment made]


  • Would recommend
  • 27/07/2016

Very happy with service from the team at Bolton Nissan, especially Neil Hassall who sorted the sale and collection. I would definitely revisit next time my family or I change vehicle. Thanks again Simon


  • Would recommend
  • 24/07/2016

[no comment made]


  • Would recommend
  • 07/07/2016

[no comment made]


  • Would recommend
  • 06/07/2016

[no comment made]


  • Would recommend
  • 25/06/2016

[no comment made]


  • Would recommend
  • 24/06/2016


  • Would recommend
  • 23/06/2016

[no comment made]


  • Would recommend
  • 21/06/2016

The finance we were offered was flawed. We were told figures of 4.9% APR, but when it came to signing the figure was more like 17%. Needless to say we declined the finance and paid cash.


  • Would recommend
  • 20/06/2016

[no comment made]


  • Would recommend
  • 20/06/2016

[no comment made]


  • Would recommend
  • 17/06/2016

[no comment made]


  • Would recommend
  • 16/06/2016

[no comment made]


  • Would recommend
  • 13/06/2016

[no comment made]


  • Would recommend
  • 06/06/2016

[no comment made]


  • Would recommend
  • 06/06/2016

[no comment made]


  • Would recommend
  • 03/06/2016

[no comment made]


  • Would recommend
  • 31/05/2016

The whole transaction went really well


  • Would recommend
  • 30/05/2016

[no comment made]


  • Wouldn't recommend
  • 29/05/2016

No. I won't be using this branch again.


  • Wouldn't recommend
  • 27/05/2016

[no comment made]


  • Would recommend
  • 26/05/2016

[no comment made]


  • Wouldn't recommend
  • 23/05/2016


  • Would recommend
  • 15/05/2016

No questions just to say that I love my new car snd the dalesman i dealt with was very professional, looked after me and gave a first class personal service from start to finish, a credit to the Bolton Team.Thank You Neil.


  • Would recommend
  • 01/05/2016

No questions just waiting for the Cherished number plates to be transferred


  • Would recommend
  • 28/04/2016

[no comment made]


  • Would recommend
  • 28/04/2016

[no comment made]


  • Would recommend
  • 27/04/2016

Nope. You were lovely, and it all went very smoothly. Thank-you very much!


  • Would recommend
  • 22/04/2016

[no comment made]


  • Wouldn't recommend
  • 20/04/2016

Car did not work. Is at the garage being repaired but I did not receive a pool car.


  • Wouldn't recommend
  • 15/04/2016

I reported issues with the interior quality the day I purchased and have yet to have the same rectified over 2 weeks on. I've also since reported a screeching noise and again this issue remains ongoing. I'm really disappointed with the handover of the vehicle and the after care service. I've been promised call backs on a number of occasions and no response received. On this basis I wouldn't be recommending you to my family or friends.


  • Would recommend
  • 13/04/2016

[no comment made]


  • Would recommend
  • 12/04/2016

Excellent customer services, excellent sales person. Slight hiccup with one of the parking sensors as it didn't work properly on pick up but it was eventually sorted when I went through servicing. Other than that ... great experience... great car!


  • Would recommend
  • 07/04/2016

[no comment made]


  • Would recommend
  • 31/03/2016

Promised some qashqai mats but have not got them yet . Said i could not have a test drive as the car had not been prepared and wouldnt be until the following mon or tues .


  • Would recommend
  • 23/03/2016

[no comment made]


  • Would recommend
  • 23/03/2016

[no comment made]


  • Would recommend
  • 22/03/2016

My partner and I were served by Gordon, who was very helpful and went out of his way to make sure that everything went smoothly with our car purchase. Thanks to Gordon Collison. I would definitely recommend Nissan Bolton.


  • Wouldn't recommend
  • 18/03/2016

Not received my car yet! Not happy with the customer service I got! All I say is don't promise to customer if you can't give! All my plans was ruined and have to wait extra week to pick car up! Not happy regarding this!


  • Would recommend
  • 16/03/2016

[no comment made]


  • Would recommend
  • 11/03/2016

Did not want finance, and was already driving a Note.


  • Would recommend
  • 03/03/2016

[no comment made]


  • Wouldn't recommend
  • 29/02/2016

I am very dissapointed i have wanted a nissian juke for sometime and i finally saved to buy one when within 48 hrs i was returning my car because of an engine fault not a happy customer and no apology was given ! I would like something doing about this. Please contact me as i am very upset at this for nissan .


  • Would recommend
  • 24/02/2016

Competent sales and admin staff made the buying experience enjoyable and stress free. Thanks


  • Would recommend
  • 24/02/2016

Everything was covered. Just need to read the handbook now.


  • Wouldn't recommend
  • 20/02/2016

after having the car for one week I am still waiting for a phone call re the drivers side mirror and all so where is my MOT paper work not happy at all


  • Would recommend
  • 18/02/2016

Excellent service from Nathan the sales rep and John the financial advisor


  • Would recommend
  • 18/02/2016

[no comment made]


  • Would recommend
  • 14/02/2016


  • Would recommend
  • 13/02/2016

[no comment made]


  • Would recommend
  • 12/02/2016

[no comment made]


  • Would recommend
  • 11/02/2016

Neil was fantastic and very helpful


  • Would recommend
  • 11/02/2016

Neil was fantastic and very helpful


  • Would recommend
  • 10/02/2016

I already had a Nissan bought from yourselves. I had my own finance. The salesperson Nathan was friendly and helpful


  • Would recommend
  • 04/02/2016

[no comment made]


  • Would recommend
  • 29/01/2016

[no comment made]


  • Would recommend
  • 27/01/2016

[no comment made]


  • Would recommend
  • 20/01/2016

[no comment made]


  • Would recommend
  • 06/01/2016

[no comment made]


  • Would recommend
  • 05/01/2016

Could you advise on what vehicle checks are carried out before a used car is sold please? Many thanks


  • Would recommend
  • 22/12/2015

[no comment made]


  • Would recommend
  • 14/12/2015


  • Would recommend
  • 10/12/2015

[no comment made]


  • Would recommend
  • 02/12/2015

[no comment made]


  • Would recommend
  • 18/11/2015

A pleasure dealing with John he made everything seem so easy, put us at ease. I love the car , all I can say it was a great experience.


  • Would recommend
  • 18/11/2015

[no comment made]


  • Would recommend
  • 17/11/2015

[no comment made]


  • Would recommend
  • 07/11/2015

Wonderful service. Helpful and friendly sales team.very pleased with the car.


  • Would recommend
  • 06/11/2015

I bought the vehicle by telephone and had it delivered to my home address so did not have the need for a test drive or to see the dealership. I dealt with Gordon by telephone who was most helpful in answering questions that I had and he also organised delivery. Please pass on my thanks for his time in sorting this out.


  • Would recommend
  • 30/10/2015

[no comment made]


  • Would recommend
  • 26/10/2015

No - the team were very helpful in ensuring that everything went through without a hitch and that I had everything I needed. Fantastic customer service


  • Would recommend
  • 25/10/2015

None all explained


  • Would recommend
  • 19/10/2015

[no comment made]


  • Would recommend
  • 18/10/2015

[no comment made]


  • Would recommend
  • 07/10/2015

[no comment made]


  • Would recommend
  • 06/10/2015

[no comment made]


  • Would recommend
  • 26/09/2015

Did not need finance as salesman knew it was a cash buy.


  • Would recommend
  • 24/09/2015

I am still waiting for the cars logbook from the DVLA, has this been transferred by Nissan Bolton?


  • Would recommend
  • 21/09/2015

No it's early days but I'm happy so far thanks.


  • Would recommend
  • 17/09/2015

[no comment made]


  • Wouldn't recommend
  • 05/09/2015

all no because it's too far from us for most of it and all transactions were done on the internet and finance was not needed.


  • Would recommend
  • 04/09/2015

I would like to say Mr collision who helped me With my purchase was not pushy and could not do enough by advising me on the correct vehicle for my needs I would certainly recommend him .


  • Would recommend
  • 04/09/2015

I would like to say Mr collision who helped me With my purchase was not pushy and could not do enough by advising me on the correct vehicle for my needs I would certainly recommend him .


  • Would recommend
  • 04/09/2015

I would like to say Mr collision who helped me With my purchase was not pushy and could not do enough by advising me on the correct vehicle for my needs I would certainly recommend him .


  • Would recommend
  • 04/09/2015

No


  • Would recommend
  • 01/09/2015

No all was explained very well


  • Would recommend
  • 01/09/2015

[no comment made]


  • Would recommend
  • 28/08/2015

[no comment made]


  • Would recommend
  • 28/08/2015

[no comment made]


  • Would recommend
  • 24/08/2015

I have not got my car yet I am still waiting for it to arrive


  • Would recommend
  • 17/08/2015

[no comment made]


  • Would recommend
  • 06/08/2015

Sale manager Shaun and Dave are very helpful and patient.Vedy likely to buy new car gain.


  • Would recommend
  • 01/08/2015

Fantastic service, very knowledgable sales person, very friendly.


  • Would recommend
  • 01/08/2015

I declined the offer of an introduction to other Departments as I had travelled from my home in Birmingham and would not be using this Dealership in the future.


  • Would recommend
  • 22/07/2015

[no comment made]


  • Would recommend
  • 17/07/2015

The service before buying was good but the after sales was poor. The car should have been cleaned yet crisps down the side of front passenger chair. Air bag light still flashing after the test drive, which Gordon said would be sorted. When I phoned he said he would ring me back to sort out but nothing u had to ring back to get these things sorted myself. Very poor after service. So I hope in future I get a better service then all will be good!


  • Would recommend
  • 15/07/2015

[no comment made]


  • Would recommend
  • 29/06/2015

I waited almost a week to collect my car to be told the car I picked it up my mot wasn't done! Had to go back 2 days later for what I had been told would be a ten minute check on the car to sign the mot off I was there 3 hours! Lisa from the help desk told me I needed a new tyre and my car wouldn't be ready until 3 pm as I had my children to pick up from school and I don't live local she sorted a tyre out from another car straight away that was excellent customer service, just a shame my car wasn't ready fully the day I was meant to collect it!


  • Would recommend
  • 27/06/2015

[no comment made]


  • Would recommend
  • 25/06/2015

[no comment made]


  • Would recommend
  • 22/06/2015

[no comment made]


  • Would recommend
  • 22/06/2015


  • Would recommend
  • 21/06/2015

[no comment made]


  • Would recommend
  • 18/06/2015


  • Would recommend
  • 17/06/2015

Lovely staff

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