TERMS & CONDITIONS

Nissan Retail Group are authorised and regulated by the Financial Conduct Authority. All offers are subject to terms and conditions. Nissan Retail Group reserve the right to change or cancel offers without notice. All images and specifications shown are for illustrative purposes and should be confirmed with your local dealership.

All calls to and from Nissan Retail Group may be recorded for quality and training purposes.

Nissan Black Friday Event

*Customer saving based on Nissan Retail Cash price: £24,126.15 (RRP £26,580.00). Offer valid on Nissan Qashqai N-Connecta dCi 110 with Glass Roof Pack in Pearl Black Metallic paint only between 23 and the 26 November 2017 at participating Nissan Retail dealerships only and subject to vehicle availability. Finance provided by Nissan Finance, PO Box 149, Watford WD17 1FJ. Subject to status. Guarantees and indemnities may be required. You must be at least 18 and a UK resident (excluding the Isle of Man and Channel Islands). Terms and conditions apply, please ask your local dealer for full details. MPG figures are obtained from laboratory testing, in accordance with 2004/3/EC and intended for comparisons between vehicles and may not reflect real driving results. (Optional equipment, maintenance, driving behaviour, road and weather conditions may affect the official results.)

**£150 (including VAT) is available to retail customers only on selected new vehicles from existing stock. Vehicle numbers are strictly limited and are subject to availability. Offer applies to new cars when ordered and registered by 30th November 2017. Contact your local Nissan Retail Group dealer for details.

Information correct at time of going to print. Models shown are for illustration purposes only. Nissan Motor (GB) Ltd, The Rivers Office Park, Denham Way, Rickmansworth, Hertfordshire, WD3 9YS. Nissan Retail Group reserve the right to cancel or amend all offers without prior notice

Nissan Retail - UEFA Football Ticket Giveaway

No purchase necessary. We are giving you the chance to win one of two pairs of tickets – one pair to watch the Manchester United vs. Benfica FC game on 31st October 2017 and one pair to watch Liverpool FC vs. Maribor on 1st November 2017. There is no cash alternative and the prize is not transferable. Competition is not open to any employee or family members of employees of Nissan Retail Group. Only one entry per person per platform. You can enter the competition via Facebook or Twitter. There will be two winners overall selected at random. The winners will be notified by social media within seven days of the competition closing date. The winners' names and photographs may be used in post-promotional publicity. All competition entries may be used in post-promotional activity. The promoter’s decision is final. The competition ends at midnight on Wednesday 25th October.

Switch Offer

Nissan Switch offers available to private retail customers. Participating dealers only when ordered on or before 21st December 2017 and registered by 31st December 2017, when trading in vehicle registered before 31 December 2009 must have been registered in such person’s name for at least the 90 days prior to taking up this offer. Nissan Switch offers are available with selected current offers as detailed below but not available with employee or similar discount schemes or to Motability customers. T&C’s apply.

Used Leaf Switch offer: Up to £2,000 total finance deposit contribution on used LEAF includes existing £1000 contribution offer which is available without a trade in, when provided by Nissan Finance, PO Box 495, Watford, WD17 1BR. Subject to Status. Guarantees and indemnities may be required. UK residents aged 18+. Offer applies to used Leaf vehicles first registered before 1 March 2016. Terms and exclusions apply.

New Nissan Switch offer: Offer available with All New Micra, Juke, New Qashqai and New X-Trail ordered from participating dealers on or before 21st December 2017 and registered by 31st December 2017. Excludes Visia grade. Available with cash purchases, Personal Contract Purchase (PCP) and Hire Purchase. If applicable, finance provided by Nissan Finance, PO Box 495, Watford, WD17 1BR. Subject to Status. Guarantees and indemnities may be required. UK residents aged 18+. Terms and exclusions apply.

Total discount stated includes the Switch Support offer and any currently available finance deposit allowance from Nissan Finance. Offers may be extended at Nissan’s discretion. Vehicles are subject to availability. Models shown are for illustration purposes only.

For full terms and conditions on all Nissan Switch offers please click here

Nissan x Bose

Nissan x BOSE® offer Terms and Conditions: The offer is for one pair of QuietComfort® 35 wireless headphones and one SoundTouch 20 Bluetooth® speaker with each new eligible Nissan vehicle ordered between 3-21 August 2017 from a participating dealer. Eligible vehicles include New Micra, New X-Trail, New QQ, GT-R & 370Z. *Offer does not apply to Visia and Visia+ grades. Eligible New Micra and New Qashqai vehicles must be registered before 30 September 2017. Eligible New X-Trail, GT-R & 370Z vehicles must be registered before 30 November 2017. UK (excluding Channel Islands and Isle of Man) residents only. The colour of available headphones and speaker will be selected by Nissan and may vary. Offer is available with other offers unless otherwise specified. The offer is subject to availability and may be withdrawn at any time. Headphones and portable speakers must be returned in full working order and good condition if the order for the vehicle is cancelled or vehicle returned before registration or at any time within 60 days after registration of the vehicle for any reason. Headphones and portable speakers are not designed for use inside the vehicle. BOSE®, QuietComfort®, and SoundTouch® are trademarks of BOSE Corporation. Other service marks, trademarks and trade names referred to on this email (e.g. Bluetooth®) are the property of their respective owners.

Nissan Retail Group reserve the right to cancel or amend all offers without prior notice.

PEACE OF MIND

For your extra peace of mind The Nissan Retail Group promise you to be honest and fair with all trading practices. To be open and transparent with all pricing. To complete work on time as agreed. To provide an invoice that matches the quote you were given. We ensure our staff are competent, conscientious and polite at all times. We also deal with complaints in a straightforward and swift manner.

New and Used Vehicles

The terms and conditions for New and Used Vehicles can be found here

Modern Slavery Act

The terms and conditions for the Modern Slavery Act can be found here

Tax Strategy and Policies

The terms and conditions for Tax Strategy and Policies can be found here

Off Premises

The Off Premises terms and conditions can be found here

Servicing Repairs and Parts

The terms and conditions for Servicing Repairs and Parts can be found here

OUR PRIVACY POLICY

All calls to and from Nissan Retail Group may be recorded for quality and training purposes.

PRIVACY POLICY

At Nissan Retail we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We do update this Policy from time to time so please do review this Policy regularly.

INFORMATION WE COLLECT

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access.
  • Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or make a purchase. Information that you provide when you communicate with us by any means.

USE OF COOKIES

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

USE OF YOUR INFORMATION

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

STORING YOUR PERSONAL DATA

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

THIRD PARTY LINKS

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover costs incurred by us in providing you with the information.

CONTACTING US

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at:

NISSAN RETAIL GROUP LTD
Registered Office Concord Road
Western Avenue
London
W3 0RZ

Full terms and conditions are available to download here

NEW OFFERS

Available to retail customers at participating dealers only. All figures correct at time of publication on this website. Nissan Retail Group reserves the right to change amend or withdraw any offer on it"s vehicles or products without advance notice. Cars shown may have optional metallic paint which is an additional cost option.

New Passenger Car "On The Road" prices include 12 months Government Vehicle Excise Duty (VED) determined by CO2 emissions figure of the vehicle and its fuel type, £55 Government First Registration Fee, number plates and delivery to dealer.

New Light Commercial Van & Passenger Minibus "On The Road" prices are subject to additional charges for VAT at the prevailing rate, delivery to dealer, Government Vehicle Excise Duty (VED) which is determined by CO2 emissions figure of the vehicle and its fuel type and a £55 Government First Registration Fee.

Although every effort has been made to ensure that the New vehicle information contained within this website is as accurate and up to date as possible, Nissan Retail reserves the right to modify its models without notice. These modifications may include the characteristics, specifications, equipment and accessories. As such, some vehicle specification information contained within this site may become out of date or inaccurate in some specific respects from time to time, in that such characteristics, specifications, equipment, or accessories may be changed after the date of this website being updated and as such will differ from the descriptions given. It is therefore imperative that you check with your local Nissan Retail Group dealership before concluding your order for the purchase of any new vehicle, that the characteristics, specifications, equipment or accessories advertised on this website are the same on the vehicle of your choice and fully meet with your requirements.

Vehicle information and pricing publication date July 2017.

BUSINESS USERS

BUSINESS USERS ONLY. All prices exclude VAT. Prices valid subject to no change in manufacturer prices, residual values or interest rates. Contract Hire is available subject to status and conditions on eligible vehicles ordered before the 31st December 2016. Guarantees and Indemnities may be required. Typical Example based on 6+35 profile, 10,000 miles per annum on a non-maintained contract with non metallic paint, additional charge applies for metallic paint. Further charges may be made subject to mileage and condition at end of contract. Additional rentals in advance may be required. Contract Hire Finance provided by RCI Financial Services Ltd t/a Nissan Finance, Egale House, St Albans Road, Watford WD17 1AF.

Images shown are for guidance purposes. In some instances photos are of non UK specification vehicles and do not represent specific grade model or offer.

FINANCE OPTIONS AND EXAMPLES

All finance examples shown on this website are PCP Selections offers. For more details please call in at your local Nissan Retail Group branch.

Preferences Finance:
Typical Example:
Model MICRA ACENTA DCI 90
Monthly payments £199
Customer deposit £1,371.71
Dealer deposit contribution £1,600.00
Cash price £16,445.00
Amount of credit £13,473.29
Optional final payment £5,449.33
Total amount payable £17,973.04
Representative APR 3.99%
Duration 49 Months

Offers valid until 1st October 2017 at participating authorised Nissan dealers only. Finance is available subject to status on eligible new vehicles in the UK. 0% offers available on Nissan Preferences and Hire Purchase. Guarantees and Indemnities may be required. Finance provided by RCI Financial Services Limited, PO Box 149, Watford WD17 1FJ. You must be at least 18 and a UK resident (excluding Isle of Man and Channel Islands) to apply. Offers are not available in conjunction with any other schemes or offers (unless otherwise stated). Please refer to your local authorised Nissan dealer for further information and exact specifications. All prices include first registration fee and road fund licence, and exclude optional metallic paint. Information correct at time of going to print. Offers are subject to availability. Nissan Motor (GB) Limited, reserves the right to withdraw or amend any offers or offer terms and conditions at their discretion. MPG figures are obtained from laboratory testing, in accordance with 2004/3/ EC and intended for comparisons between vehicles and may not reflect real driving results. (Optional equipment, maintenance, driving behaviour, road and weather conditions may affect the official results)

Deposit contribution will be displayed on the final invoice as a discount.

INSURANCE

Nissan Retail Group UK Limited is authorised and regulated by the Financial Conduct Authority. We are permitted to arrange and advise on insurance, deal as an agent of insurers, and assist in claims handling with respect to this type of insurance. We provide advice and information to customers about a number of insurers with respect to insurance. Ask us for a list of the insurers we deal with. You can check these details on the FCA's Register by visiting the website www.fca.org.uk register or by contacting the FCA on 0800 111 6768. Our Firms Registration Number is 311797.

FINANCIAL OMBUDSMAN

Whilst we aim to achieve a high level of service, if you have any complaints about our credit brokerage service or our service in arranging insurance, please contact the branch General Manager. If we cannot settle your complaint you may be entitled to refer it to the Financial Ombudsman Service. You can contact the Financial Ombudsman Service by telephone on 0845 080 1800 and further information is available at www.financial-ombudsman.org.uk.

CUSTOMER SERVICE

At Nissan Retail Group we like to give you that little bit more than our competition. We always pride ourselves on giving a service that is rarely equalled and never surpassed.

We make sure that you are treated with the courtesy and respect that we ourselves would like to be treated. If you call for a service we make sure there is always free tea and coffee at your disposal. All in all we try to make the time you spend in our dealerships as pleasant and enjoyable as possible.

If you have any questions that aren't answered in our website please give us a call, or better still call down to one of our showrooms – we will be delighted to see you!

FIXED PRICE SERVICING

Fixed price servicing applies to retail customers only. Fleet and Motability customers are excluded from this offer and should contact their local dealer to arrange a service.

service chart

UK Nissan retail customers only, business customers excluded. Excludes GTR, 370Z, 350Z, Nismo models, LCVs, Pathfinder, Patrol, Navara, and non-UK specification vehicles. Mileage and other restrictions apply to Mobility. Price based on minor petrol service (includes oil & oil filter, sump plug washer, screenwash, pollen filter). Oil, oil filter and sump plug washer are not part of an EV minor service. Servicing must be by a franchised Nissan Dealer at the intervals specified by Nissan. Includes labour and certain parts only. Software updates are available free of charge. Not all cars will require re-programming at time of their service. Participating Dealers only, eligibility criteria apply. For further details on Servicing, eVision, Roadside Assistance, Mobility and for full terms, conditions and exclusions, see https://www.nissan.co.uk/ownership/nissan-services/service-care.html.
*excludes LED & HID illumination bulbs.

Nissan Warranty

At Nissan we want you to enjoy your new car with complete peace of mind. So we supply a Nissan pan-European Warranty for each new vehicle sold, registered and operated in European countries where authorised Nissan dealers are located. Within the period of time and mileage specified in each section below, an authorised dealer will repair or replace, free of charge, those parts or components which are covered by the section's description and which may prove defective in materials or workmanship.

Warranty Type Years* Miles*
New Vehicle Warranty
Applies to petrol & diesel engine cars which covers the complete vehicle 3 60,000
Applies to light commercial vehicle (LCV) which covers the complete vehicle 5 100,000
Towing Warranty
Offers breakdown recovery (applies to petrol & diesel cars, in line with new vehicle warranty) 3 60,000
Offers breakdown recovery (applies to light commercial vehicle (LCV) in line with new vehicle warranty) 5 100,000
Touring Assistance
For a replacement car or hotel accommodation abroad (applies to petrol & diesel engine cars) 3 60,000
For a replacement car or hotel accommodation abroad (applies to light commercial vehicle (LCV) 5 100,000
Other Warranties
Paint Warranty – covers the body paint 3 Unlimited
Perforation from corrosion warranty – Covers inside to outside perforation 6 or 12 Unlimited
Genuine Parts and accessories warranty 1 Unlimited

 

EV Customer Promise

View our EV Customer Promise (pdf) to learn more about our electric vehicle promise which includes details of our battery quality guarantee, continuous ev roadside assistance, free rapid charging and much more.

Free Home Charger Terms and Conditions

Free Home Charger T&Cs

From 9th January 2017 until 11.59pm on 2nd April 2017 customers who purchase a Nissan Leaf via eligible sales type Private(P), Business(B) or Employee(E) in conjunction with the available Nissan PCP Finance scheme from an authorised Nissan dealer may apply for a free 3.7kW home charging unit, with a retail price of £390.

This offer is subject to the following terms and conditions:

  • Only one home charger is available per customer and must be applied for and fitted within the timeframe outlined below.
  • This offer is not available with any other offer (unless otherwise expressly specified), and is not available to business users.
  • To qualify for the offer, you must: (i) be a resident of mainland England, Scotland or Wales; (ii) have purchased or ordered a Qualifying Vehicle using a Nissan RCI funded finance plan; and (iii) be eligible for a grant from the Office of Low Emission Vehicles (OLEV) to access the Electric vehicle Homecharge Scheme funding. For details about whether you are eligible for the OLEV grant, please read the Government’s guidance note available here.
  • Installation of the charger must be conducted by either Chargemaster or POD Point, and is subject to their own terms and conditions. You may upgrade to a 7Kw home charger for an additional cost of £95 (including VAT).
  • The promoter of this offer is POD Point or ChargeMaster.

Please note

  • Your home charger may be fitted by one of Nissan’s two approved charging partners, Chargemaster or POD Point. The choice of supplier (between these two) is up to you. Please speak to your local Nissan dealer for more information about how to choose the supplier and to place your order. Installation will be subject to Chargemaster or POD Point’s terms and conditions which are available on the below links and should be reviewed fully before you place the order:
  • Chargemaster:
    www.chargemasterplc.com/homecharge_offer
    www.chargemasterplc.com/terms_conditions/
  • POD Point:
    https://installs.pod-point.com/docs/HomeCharge.pdf
  • Your home charger may only be installed at a domestic property with designated private off-street parking (private driveway, garage or allocated parking space) at the address to which your Qualifying Vehicle is registered, unless you have a valid explanation using an alternative residential address. Other installation requirements may apply – please review your chosen supplier’s terms and conditions for details.
  • Unless otherwise specified, standard installation by your chosen supplier is free of charge and covers the following:
  • installation of the home charger on a brick or plaster wall, or suitable permanent structure;
  • up to 15 meters of cable between the distribution board and the home charger;
  • cable affixed flush to the wall, not trenched or hidden behind walls, through joists, aerial or subterranean runs;
  • cable run through a single skin brick wall;
  • installation carried out in accordance with BS7671 17th edition wiring regulations, IET Code of Practice for Electric Vehicle Charging Equipment Installation 2nd Edition; and
  • an earth rod in soft ground, if required.
  • Standard installation is based on the assumption that the correct electrical connections and protections are available on your property. Additional fees may apply for work that falls outside your chosen supplier’s standard installation package.
  • If you cancel your order for a Qualifying Vehicle after your home charger has been fitted, you will be liable to repay any grant received by OLEV and any applicable installation fees. This does not affect your statutory rights.
  • To the extent permissible by law, Nissan accepts no liability for any loss or damage caused by or in connection with the installation or use of your home charger.
  • Nissan reserves the right at any time to modify or withdraw this offer.

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